Help Center

How to Fund a Lumanu account from Bill.com for Creator Payout
Payments
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How to Moderate Comments on Dark Posts
How To
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FAQs for Lumanu Invoices from Creator Partners
Payments
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Apple iOS 14 Updates and Implications for Facebook Advertising:
General Help
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How To Communicate Lumanu to Your Influencers As Part Of A Campaign
Advertising Access
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How To Add Content To A Created SmartBoost (SBv3)
General Help
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Updates To Housing, Employment, And Credit Ads In Ads Manager
General Help
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Link Clicks vs Landing Page Views, What's The Difference?
General Help
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How To Create Multi-Card Instagram Stories In Your SmartBoost Campaign
How To
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How To Locate Your Business Manager ID
How To
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SmartBoost Content Guidelines And Errors
General Help
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SmartBoost Objectives and Reporting
General Help
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How To Update Your Ad Account Billing Method
How To
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Advertiser Onboarding to The Lumanu Platform
General Help
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How To Create A SmartBoost (SBv3)
How To
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Column Headers For Batch Influencer Upload
General Help
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Influencer Statuses in the Lumanu Creator Manager
General Help
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How to Communicate Lumanu to Your Influencers As Part Of A Campaign
Advertising Access
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How to Communicate Lumanu to Your Influencer Network
Advertising Access
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How To Share Facebook / Instagram Custom Audiences
How To
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When To Create A New SmartBoost vs When To Add Content To An Existing SmartBoost
General Help
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Lumanu vs. Manual Whitelisting
General Help
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Campaign Performance Estimator
General Help
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IGTV vs Instagram In-Feed Video Content
General Help
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How to Share an Ad Account with Lumanu
How To
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SmartBoost - Included/Excluded Custom Audiences from your Facebook Ad Account
General Help
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How to Invite a Creator to Grant Ad Access via Lumanu
How To
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Instagram Story Best Practices
General Help
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Improved Creator Tagging Feature within Lumanu Platform
General Help
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Customizing the Image for your Branded Sign Up Page (BSP)
General Help
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Understanding the Collaborations Tab in the Lumanu App
General Help
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How to Pay Creators through Lumanu
Payments
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How to Pay a Lumanu Invoice via Bill.com
Payments
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How to Manually Connect your Bank Account to Lumanu
How To
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How to Moderate Comments on Dark Posts
How To
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How to Use the End of Year Summary from Lumanu
Payments
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How to Use the Mark as Paid Button
Payments
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Facebook Or Instagram Not Linked
Troubleshooting
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How Can I Link My Facebook Page To My Instagram Account Via Facebook?
Troubleshooting
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How Can I Link To My Facebook Page via The Instagram App?
Troubleshooting
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How Can I Manage My Brand Collaborations in My Lumanu Dashboard?
Advertising Access
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How Do I Confirm My Instagram Account Is Connected To A Facebook Page?
Troubleshooting
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How Do I Remove The Contact Buttons On My Instagram Profile?
Troubleshooting
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How Do I Set Up an Instagram Business Account?
Advertising Access
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How Is Assigning Permissions Through Lumanu Different From Facebook Business Manager?
Advertising Access
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Instagram Business vs. Creator Accounts: What's the Difference?
General Help
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What Does The Sign-Up Process Look Like?
Advertising Access
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What Permissions Are Requested During Lumanu's Process?
Advertising Access
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What Types Of Insights Will My Brand Partners See?
Advertising Access
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Why Do I Need An Instagram Professional Account?
Advertising Access
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Will Authenticating My Accounts Through Lumanu Decrease My Organic Engagement?
Advertising Access
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What Happens When My Brand Partner Boosts My Content?
Advertising Access
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You Don't Seem To Be An Admin Of This Page
Troubleshooting
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Creator Advertising Access FAQ
Advertising Access
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Creator Privacy FAQ
General Help
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Lumanu Monitoring Dashboard FAQ
General Help
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Lumanu Insights FAQ
General Help
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You've Accepted a Collab...Now What?
Advertising Access
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How to Create a Facebook Page and/or Facebook Account
General Help
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Payment Services – Sample Provision for Creators
Payments
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Creator Payments FAQ
Payments
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How to Send a Payment Request with Lumanu
Payments
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You Do Not Have Access to the Business Manager that Owns your Facebook Page
Troubleshooting
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The Risks of Accepting Payment via PayPal Friends and Family FAQ
Payments
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The Risks of Accepting Payment via PayPal’s “Friends and Family” Payout Option
Payments
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