You do not need to connect your social accounts to use Lumanu. You can use Lumanu with simply an email address, password, and bank account. If you want to take advantage of other features Lumanu provides creators, you may opt to connect your social accounts under your Settings

Lumanu is integrated with Plaid by Visa to ensure that all of your personal and payment information is fully encrypted and that no one (including Lumanu) has access to your bank account or routing number. 

Lumanu does not collect, store, share, or sell data under any circumstances.

Yes, managers and assistants can log in and send payment requests on behalf of the creator. All of the same perks of using Lumanu Pay apply for approved team members.

Lumanu helps streamline payments by handling the vendor signup process, managing invoicing and follow-ups, and automating the ACH process with same-day or one-day processing. You’ll receive money in your bank account as soon as your brand partner sends funds. 

Lumanu has pre-established relationships with leading influencer agencies and brands, so we are often able to accelerate payment terms, meaning we’re not holding your money in a “balance.” Instead, we’re immediately depositing your money into your bank account!

“Vendor Sign Up Processes” is a required registration process creators undergo with a brand partner to get approved as a “Vendor” in order to get paid. Not all brands require vendor approvals, but if they do, it can be a confusing and tedious process for creators. If you are struggling or have questions with any vendor sign up processes, contact us to explore ways we can help at creators@lumanu.com.

No! As soon as you send a request for payment, your brand partner will receive the request via the email address provided, just like any other invoice. The brand will then be able to pay the invoice to Lumanu.