Support for creators
We're here to help! Browse our frequently asked questions below.
Can't find an answer to your question? Contact our team at firstname.lastname@example.org
When you get paid by your client through Lumanu, you'll want to go into Lumanu and transfer your funds in order to move your money from Lumanu to your bank account. Prior to early 2022, your funds were moved to your bank account automatically. Having the ability to transfer funds from Lumanu to your bank works more similarly to other apps like PayPal and Venmo, but it's even better because we don't charge transfer fees and you can get same day ACH transfers. This also sets your account up to support the future of Lumanu Payments.
Yes! You can use Lumanu to collaborate and get paid by any client you work with by sending them a Lumanu invoice.
Our Customer Experience team is eager to help answer any questions you may have! Feel free to email us at email@example.com.