Data security is a priority for Lumanu. If you believe you’ve found a security vulnerability in Lumanu.com’s service, please notify us. We will work with you to resolve the issue promptly.
If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@lumanu.com. We will acknowledge your email within three business days.
Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within 24 hours of disclosure.
Make a good faith effort to avoid violating privacy, interrupting or degrading Lumanu.com service, or destroying data. Please only interact with accounts you own or for which you have explicit permission from the account holder.
Thank you for helping to keep Lumanu.com and our users safe!
While researching, we’d like you to refrain from:
Distributed Denial of Service (DDoS)
Spamming
Social engineering or phishing of Lumanu employees
Lumanu is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@lumanu.com.
It is the Security team’s responsibility to see this policy is enforced.