Brand FAQs


What products does Lumanu offer for brands?
Plus iconMinus icon

Lumanu offers four solutions for brands working with creator partners. As a pioneer in the influencer advertising space, Lumanu has the first and only automated whitelisting solution. Brands who use our whitelisting solution also get access to our Content Manager and SmartBoost, a programatic ad buying platform that allows marketers to quickly create branded influencer campaigns. Finally, Lumanu offers a payment solution ideal for brands paying creators for their partnerships.

Getting Started

What is the best way to introduce Lumanu to influencers?
Plus iconMinus icon

Explaining Lumanu to creators is simple! Please see this help article for a full breakdown of contract and email language.

Does Lumanu help me find influencers?
Plus iconMinus icon

No, to ensure performance and privacy we are a bring your own influencer technology. We won’t market your hard-earned influencer relationships to other brands.

Does Lumanu handle influencer contracts?
Plus iconMinus icon

No, you can contract with influencers just as you are now.

Is Lumanu’s Advertising Access feature different from boosting?
Plus iconMinus icon

Yes, our solution is not simply boosting an organic post. By using Lumanu, you are able to incorporate your paid media best practices, including editing, A/B testing, mixing and matching content formats, and audience building.

How much does Lumanu cost?
Plus iconMinus icon

We have a simple monthly subscription. To find a plan that meets your needs, schedule a demo.

For Existing Users

What does the yellow badge mean on the creator’s image?
Plus iconMinus icon

There may be a disruption with the access to this creator’s social channels. To learn more about how to fix this issue, please read this help article, or contact

How do I add new team members to my Lumanu account?
Plus iconMinus icon

Adding new team member is easy! Please reach out to with your request.

A creator has granted ad access, why am I not seeing them populate in Ads Manager yet?
Plus iconMinus icon