Welcome to Help Center

General
Getting Started
For Existing Users
General
What products does Lumanu offer for brands?

Lumanu offers four solutions for brands working with creator partners. As a pioneer in the influencer advertising space, Lumanu has the first and only automated whitelisting solution. Brands who use our whitelisting solution also get access to our Content Manager and SmartBoost, a programatic ad buying platform that allows marketers to quickly create branded influencer campaigns. Finally, Lumanu offers a payment solution ideal for brands paying creators for their partnerships.

Getting Started
How much does Lumanu cost?

We have a simple monthly subscription. To find a plan that meets your needs, schedule a demo.

Is Lumanu’s Advertising Access feature different from boosting?

Yes, our solution is not simply boosting an organic post. By using Lumanu, you are able to incorporate your paid media best practices, including editing, A/B testing, mixing and matching content formats, and audience building.

Does Lumanu handle influencer contracts?

No, you can contract with influencers just as you are now.

Does Lumanu help me find influencers?

No, to ensure performance and privacy we are a bring your own influencer technology. We won’t market your hard-earned influencer relationships to other brands.

What is the best way to introduce Lumanu to influencers?

Explaining Lumanu to creators is simple! Please see this help article for a full breakdown of contract and email language.

For Existing Users
How do I add new team members to my Lumanu account?

Adding new team member is easy! Please reach out to support@lumanu.com with your request.

What does the yellow badge mean on the creator’s image?

There may be a disruption with the access to this creator’s social channels. To learn more about how to fix this issue, please read this help article, or contact support@lumanu.com

General
What products does Lumanu offer for brands?

Lumanu offers four solutions for brands working with creator partners. As a pioneer in the influencer advertising space, Lumanu has the first and only automated whitelisting solution. Brands who use our whitelisting solution also get access to our Content Manager and SmartBoost, a programatic ad buying platform that allows marketers to quickly create branded influencer campaigns. Finally, Lumanu offers a payment solution ideal for brands paying creators for their partnerships.

Getting Started
How much does Lumanu cost?

We have a simple monthly subscription. To find a plan that meets your needs, schedule a demo.

Is Lumanu’s Advertising Access feature different from boosting?

Yes, our solution is not simply boosting an organic post. By using Lumanu, you are able to incorporate your paid media best practices, including editing, A/B testing, mixing and matching content formats, and audience building.

Does Lumanu handle influencer contracts?

No, you can contract with influencers just as you are now.

Does Lumanu help me find influencers?

No, to ensure performance and privacy we are a bring your own influencer technology. We won’t market your hard-earned influencer relationships to other brands.

What is the best way to introduce Lumanu to influencers?

Explaining Lumanu to creators is simple! Please see this help article for a full breakdown of contract and email language.

For Existing Users
How do I add new team members to my Lumanu account?

Adding new team member is easy! Please reach out to support@lumanu.com with your request.

What does the yellow badge mean on the creator’s image?

There may be a disruption with the access to this creator’s social channels. To learn more about how to fix this issue, please read this help article, or contact support@lumanu.com