We are seeking a highly motivated Customer Success Manager to work directly with our product and sales team to deliver unparalleled success for our customers. This is an exciting opportunity for a self-starter to get in on the ground floor at a fast-growing tech startup and work directly with marketers at companies across fashion, beauty, and ecommerce. Don't be surprised if your first week includes hopping on calls with SVPs of Marketing at L'oreal, Estee Lauder, and Calvin Klein!
The ideal candidate will have have no problem managing and surpassing the expectations of many clients simultaneously. You will use your strong communication skills and results-driven attitude to educate clients on Lumanu's solution, create and share industry best practices, and collect customer feedback to share across all Lumanu teams.
Lumanu is the leading platform for creative marketing, where brands can easily work with creators and influencers to deliver beautiful and engaging content to a massive audience.
We were founded in 2016 and currently serve some of the top consumer brands and startups in the world, including: Estee Lauder, L'Oreal, Forever21, Ralph Lauren, Uber, Marriott, Absolut, Benefit Cosmetics, Rent the Runway, Quip, and M. Gemi