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Account Manager

Milwaukee
, Remote Considered
Full Time

We are seeking a highly motivated Account Manager to work directly with our founders and engineering team to deliver unparalleled success for our customers. This is an exciting opportunity for a self-starter to get in on the ground floor at a fast-growing tech startup and work directly with marketers at companies across fashion, beauty, and ecommerce. Don't be surprised if your first week includes hopping on calls with SVPs of Marketing at L'oreal, Estee Lauder, and Calvin Klein!

The ideal candidate will have have no problem managing and surpassing the expectations of many clients simultaneously. You will use your strong communication skills and results-driven attitude to educate clients on Lumanu's solution and collect feedback to share with Lumanu's product and engineering team.

Join us and you will

  • Be part of a fast past, fast growth marketing technology startup
  • Work with a world class team building a cutting edge technology stack
  • Play a pivotal role in shaping the Lumanu product based feedback gathered from your clients
  • Help define the culture and organization as we grow our team
  • Grow professionally into a senior role in account management or another department within Lumanu

What you’ll need to be successful

  • Confidence in voicing your opinion to the team and clients if you think there is a better way of doing something
  • Clear and concise communication skills across multiple mediums - in-person meetings, calls, video conferences, emails, and presentations
  • Comfortable in overseeing the operational performance of multiple accounts
  • Organizational skills and professionalism to serve as the daily client contact and act as client lead when appropriate
  • Willingness to address difficult client issues thoughtfully, effectively, and in an expedient manner
  • Consistently produce high quality internal and external communications

Bonus

  • 1+ years of experience using Excel/Google Spreadsheets
  • 1+ years of client management experience. You’re an expert managing peer-level relationships and interacting with executives (Manager, Director, VP) across departments
  • 1+ years in a creative, influencer/social/pr, or media agency
  • Facebook/Instagram advertising experience. You’ve spent money running and optimizing ads in the Facebook ecosystem

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Lumanu is the leading platform for creative marketing, where brands can easily work with creators and influencers to deliver beautiful and engaging content to a massive audience. 

We were founded in 2016 and currently serve some of the top consumer brands and startups in the world, including: Estee Lauder, L'Oreal, Forever21, Ralph Lauren, Uber, Marriott, Absolut, Benefit Cosmetics, Rent the Runway, Quip, and M. Gemi

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